PAUL JOHNSON
555 S. Elm Avenue
Springfield, MO  65807
(417) 555-1212
yourclient@aol.com
www.resumespotlight.com/pjohnson
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Seeking position as:

Systems Analyst - Support Specialist

Webmaster - Network Operations
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VALUE TO YOUR ORGANIZATION

Combining Technology Expertise with Organizational Leadership & 
Management

* Solutions-driven performance with a strategic understanding of leading-
edge technologies to leverage resources, optimize productivity and 
provide incisive, analytical goal execution.

* Skilled and responsible with a high-energy commitment to the challenge 
of deadline achievement and multi-tasking organizational details.

* A persuasive and professional communicator with the ability to build 
relationships based on mutual respect, cooperation, and benefit to 
provide balanced judgment in conflict resolution.

* Core competencies include:  

Technology Expertise

* PC Hardware, Software & Peripherals
* Wired & Wireless Data Networking
* Corporate Web Design & Development
* Multimedia & Video Conferencing
* Voice Mail & Speech Synthesis
* Internet & Intranet Solutions

Organizational Leadership & Management

* Strategic Planning, Implementation & Development
* Workflow Analysis, Quality & Efficiency Improvements
* Employee Recruitment, Interviewing & Evaluation
* Team Development, Training & Customer Service
* Corporate Planning, Budgeting & Inventory Control
* Operations Planning & Sales Management
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OPERATING SYSTEMS: Windows -NT, 2000, XP, Server

SOFTWARE: Microsoft –SharePoint, FrontPage, Project, Visio, Office
Adobe –Photoshop

PROGRAMMING LANGUAGES: C++, Visual Basic, HTML, JavaScript

WEB  DESIGN PORTFOLIO:

www.hospice.org
Cash Prize Awarded & Site Selected for Use

www.brookfield.org
in Development
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EDUCATION

State University
Springfield, MO
Bachelor of Science in Computer Information Systems / E-Commerce
GPA:  3.6 / 4.0
Graduation:  December, 2003
Continuing Studies Scholarship: Academic Excellence Award (2002, 2003)
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CAREER EXPERIENCE & PERFORMANCE HIGHLIGHTS

Wal-Mart Stores, Inc.
St. Louis, MO
Management Intern
2000 - PRESENT

Platforms:  Windows 2000/XP
# of Users:  500
# of Managers: 15
Management Training Program:  1 of 2 Interns

*Provide support for corporate intranet training modules on installed 
systems.

* Assist management team in overall store operations and planning, as 
well as budget and inventory control.

* Coordinate and manage daily operations of customer service, 
interdepartmental communications, and scheduling.

* Analyze and implement workflow improvements to maximize efficiency.

* Performance Highlight:  Great Job Excellence Award, 2001, 2002, 2003.
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Video Entertainment, Inc.
St. Louis, MO
Regional Manager
1998 - 1999

Platforms:  Windows 98/NT
# of Employees/Users:  30
# of Managers:  3
# of Customers:  150

* Supervised the installation, configuration, and management of computer 
systems.

* Developed training plans for installed systems and programs.  
Responsible for recruiting, interviewing, hiring, and evaluating 
employees.

* Analyzed and improved departmental operations resulting in increased 
productivity.
* Attended corporate planning meetings and assisted in developing 
policies and procedures.

* Prepared weekly operational status reports.  Extensive responsibilities 
in operations and sales management.

* Performance Highlight:  Value added by new account acquisition.  

Account Service / Sales Representative
1994 - 1998

* Assisted in installation, configuration, and management of computer 
systems.

* Performed training and technical support for end users on installed 
systems and programs.

* Built customer rapport and proposed strategy options based on account 
history to help maximize monthly profits.

* Performed location audits.  Coordinated sales and promotional 
activities of store managers.

* Performance Highlight:  Fast-track promotion to Regional Manager.
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"Patrick possesses superior work habits and skill levels and has 
contributed greatly to our success.  Your company will benefit from any 
association that will allow him to demonstrate his intelligence, 
cooperation and self-confidence."

Greg Jones, General Manager
Video Entertainment