| Solutions-driven performance with a strategic understanding of leading-edge technologies to leverage resources, optimize productivity and provide incisive, analytical goal execution. Skilled and responsible with a high-energy commitment to the challenge of deadline achievement and multi-tasking organizational details. A persuasive and professional communicator with the ability to build relationships based on mutual respect, cooperation, and benefit to provide balanced judgment in conflict resolution. Core competencies include: |
|
Technology Expertise
PC Hardware, Software & Peripherals
Wired & Wireless Data Networking
Corporate Web Design & Development
Multimedia & Video Conferencing
Voice Mail & Speech Synthesis
Internet & Intranet Solutions
|
Organizational Leadership & Management
Strategic Planning, Implementation & Development
Workflow Analysis, Quality & Efficiency Improvements
Employee Recruitment, Interviewing & Evaluation
Team Development, Training & Customer Service
Corporate Planning, Budgeting & Inventory Control
Operations Planning & Sales Management
|
State University, Springfield, MO
Bachelor of Science in Computer Information Systems / E-Commerce
GPA: 3.6 / 4.0 Graduation: December, 2003
Continuing Studies Scholarship: Academic Excellence Award (2002, 2003)
|
|
|
| Wal-Mart Stores, Inc., St. Louis, MO |
| Platforms: Windows 2000/XP |
# of Users: 500 |
# of Managers: 15
|
Management Training Program: 1 of 2 Interns
|
| Management Intern |
2000 - PRESENT
|
| Provide support for corporate intranet training modules on installed systems. Assist management team in overall store operations and planning, as well as budget and inventory control. Coordinate and manage daily operations of customer service, interdepartmental communications, and scheduling. Analyze and implement workflow improvements to maximize efficiency. Performance Highlight: Great Job Excellence Award, 2001, 2002, 2003. |
| |
| Video Entertainment, Inc., St. Louis, MO |
| Platforms: Windows 98/NT |
# of Employees/Users: 30 |
# of Managers: 3
|
# of Customers: 150
|
| Regional Manager |
1998 - 1999
|
| Supervised the installation, configuration, and management of computer systems. Developed training plans for installed systems and programs. Responsible for recruiting, interviewing, hiring, and evaluating employees. Analyzed and improved departmental operations resulting in increased productivity. Attended corporate planning meetings and assisted in developing policies and procedures. Prepared weekly operational status reports. Extensive responsibilities in operations and sales management. Performance Highlight: Value added by new account acquisition. |
| |
| Account Service / Sales Representative |
1994 - 1998
|
| Assisted in installation, configuration, and management of computer systems. Performed training and technical support for end users on installed systems and programs. Built customer rapport and proposed strategy options based on account history to help maximize monthly profits. Performed location audits. Coordinated sales and promotional activities of store managers. Performance Highlight: Fast-track promotion to Regional Manager. |
| |
| "Paul possesses superior work habits and skill levels and has contributed greatly to our success. Your company will |
| benefit from any association that will allow him to demonstrate his intelligence, cooperation and self-confidence." |
|
Greg Jones, General Manager
|
|
Video Entertainment
|
|
Click here to view résumé in printable (PDF) version*
